Privacy Policy
Last Updated: 8 July 2026
Welcome to Top Sports Ventures ("TopSports", "we", "our", or "us").. We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your Personal Information when you visit our website www.topsportsmy.com, place an order, or communicate with us.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Personal Information We Collect
When you visit our website, we may collect the following information.
Device Information
Examples include:
- Browser type
- Device type
- IP address
- Time zone
- Cookie information
- Pages viewed
- Products viewed
- Search terms
- Website interactions
Purpose
- Operate and improve our website
- Analyze website performance
- Enhance user experience
- Prevent fraud and security risks
Collection methods include:
- Cookies
- Log files
- Web beacons
- Pixels
- Analytics tools
Order Information
When you place an order, we may collect:
- Full name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment information
- Purchase history
We collect this information to:
- Process your order
- Process payments
- Arrange delivery
- Issue invoices
- Communicate regarding your order
- Prevent fraudulent transactions
- Provide customer service
Customer Support Information
If you contact us through WhatsApp, email or our website, we may collect:
- Name
- Phone number
- Order details
- Communication records
This information is used solely to provide customer support.
How We Use Your Personal Information
We use your Personal Information to:
- Process orders
- Deliver products
- Process payments
- Verify customer identity
- Prevent fraud
- Respond to enquiries
- Improve our website
- Provide customer support
- Send order updates
- Inform you about promotions, offers, and new products (where permitted)
Sharing Personal Information
We may share your Personal Information with trusted service providers, including:
- Shopify (our e-commerce platform)
- Payment gateways
- Shipping and logistics partners
- Marketing service providers
- Website analytics providers
We may also disclose your information when required by law or to protect our legal rights.
We do not sell your Personal Information to third parties.
Cookies
Our website uses cookies to:
- Remember your preferences
- Keep your shopping cart active
- Improve website performance
- Understand visitor behaviour
- Deliver relevant advertisements
Most browsers automatically accept cookies.
You may disable cookies through your browser settings, although doing so may affect certain website functions.
Behavioural Advertising
We may use information collected from your website activity to provide relevant advertisements through platforms such as:
- Facebook / Meta
- TikTok
You may opt out of personalised advertising through the respective advertising platforms.
Data Retention
We retain your Personal Information only for as long as necessary to:
- Complete your orders
- Comply with legal obligations
- Resolve disputes
- Maintain business records
When your information is no longer required, it will be securely deleted or anonymised.
Your Rights
Depending on your country or region, you may have the right to:
- Access your Personal Information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent
- Restrict processing
- Request a copy of your information
To exercise any of these rights, please contact us.
Security
We implement appropriate technical and organisational measures to protect your Personal Information against:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
Although no internet transmission is completely secure, we strive to protect your information using commercially acceptable security measures.
Children's Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect Personal Information from children.
If you believe a child has provided us with Personal Information, please contact us immediately so we can remove it.
Third-Party Services
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of these external websites.
We encourage users to review the privacy policies of any third-party websites they visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.
Any changes will be published on this page together with the updated effective date.
Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:
Top Sports Ventures
Website: https://www.topsportsmy.com
WhatsApp: +60 13-853 8900